Professional Experience
14 years across product management, business analysis, and technology, connecting customer needs with business strategy and engineering delivery.
April 2025 – Present
Product Manager / Lead Business Analyst
EY (Ernst & Young)
- Lead requirements engineering and product enhancements for EY Helix, focusing on the General Ledger Analyzer and enterprise financial data analysis.
- Drive data validation improvements for the Journal Entry Fraud Risk Analyzer, helping audit teams assess data quality, exceptions, and risk.
- Partner with data and engineering teams on ingestion, transformation, semantic models, and metadata, using AI assisted product development to accelerate discovery and prototyping.
August 2023 – April 2025
Product Manager / Lead Business Analyst
Persistent Systems · Mizuho Investment Bank
- Created a GCR reconciliation product using DUCO to reconcile information across databases and present results in a web report.
- Led the Conflict Check Application, bringing together data from ten sources to support conflict of interest analysis for M&A transactions.
June 2022 – August 2023
Product Manager / Lead Business Analyst
CSG International · DISH
- Led product discovery, requirements, design, development, launch, and maintenance for the Service Continuity Tool and Dish Service Continuity products.
- Shaped product roadmaps, initiatives, features, and user stories for telecommunications services.
June 2021 – June 2022
Senior Business Analyst / Product Manager
EPAM Systems · Nordstrom
- Helped launch a Yard Management System MVP in six weeks with a ten person development team.
- Owned product briefs, business cases, roadmaps, personas, wireframes, OKRs, epics, and backlog prioritization while connecting executive needs with engineering delivery.
August 2020 – June 2021
Senior Business Analyst / Product Owner
Dextra Technologies
- Supported Entity Master Data Management and owned data migrations, application integrations, and data initialization, using SQL and Python.
September 2019 – August 2020
Senior Business Analyst
EPAM Systems
- Developed KPI business models for e-commerce process and quality teams using ETL data.
- Built knowledge base processes and runbooks, gathered requirements from international clients, and automated analysis with Python, R, and Power BI.
September 2019 – August 2020
Web Developer / Freelancer
Independent
- Built and learned through projects on diverse web platforms.
September 2017 – September 2019
Business Analyst
HP Inc.
- Supported an SAP implementation through user acceptance testing and analysis of business requirements and investment risks.
- Prepared data analysis and recurring reports for finance and treasury directors.
September 2014 – September 2017
Business Analyst
IBM
- Used R and Python to automate data analysis and create statistical models that supported better decisions and more efficient reporting.
- Worked directly with clients on business applications and earned Lean Six Sigma Green Belt and Agile Practitioner credentials.
September 2013 – September 2014
Business Analyst Intern
Continental Automotive
- Gathered requirements for automotive projects and presented business intelligence models to executives and quality teams.